Our Company

 

Established in 1973, Citizen Thunderbird Travel Ltd. “CTTL” is a full service travel management company creating an effective and comprehensive platform to provide one-stop travel solutions for its corporate and leisure travel customers. CTTL comes with a quality service philosophy to customize the appropriate travel solutions at reasonable prices. Our goal is to provide customers our wide range of products and most up-to-date travel information, whilst giving all our customers a sincere, comprehensive and objective travel related recommendations. With over 100 well experienced employees, CTTL is able to ensure service excellence to fulfill the needs of every customer from single traveler to multi-national corporations in all travel arrangements. CTTL is located at North Point, Hong Kong; the recent developing district of business activities at the east side of the island with an office of total gross area of over 10,000 square feet.

 

Benefits of Appointing Citizen Thunderbird Travel Ltd. as Travel Consultant
  • One Stop Service – complete travel arrangement
  • Personalization – customized arrangements
  • Flexibility – maximize customers’ travel needs
  • Touch – expertise service with quality and heart
  • Speed – time saving to avoid from unnecessary delay
  • Cost Saving – equitable prices
  • Travel Account Management – periodic travel reports
  • Quality – service level excellence
  • Hospitality – closely follow up from enquiry to after sales
Our One-stop Service
  • Air ticketing
  • Worldwide hotel reservations
  • Land transportation arrangements (limousine, coach & train)
  • Sea travel arrangements (ferry & cruise)
  • Hotel packages
  • Incentive tour arrangements
  • Conference, exhibition & meeting arrangements
  • Entertainment & cultural programs
  • Team building programs
  • Pre / post event excursion
  • Visa services
  • Travel insurance

 

Our Social Responsibility

Citizen Thunderbird Travel always supports non-profit organizations in the community by donations or participates in their eventse.g. Barrier Busters, Flag Day fund raising, etc.

We received the Caring Company Award in 2018/19 from the Hong Kong Council of Social Service in regards of our commitment in corporate social responsibility.

 

Recognition

CTTL is a member of the following well known associations in travel industry.

  • Travel Industry Council of Hong Kong (TIC)
  • International Air Transport Association (IATA)
  • Society of IATA Passenger Agents Ltd. (SIPA)

Our Strength

Calling upon our unrivalled partner network of international airlines, hotels and travel related companies; CTTL will provide you with a wealth of outstanding business and leisure travel services and solutions. With our long time business partnership with major airlines and hotel chains worldwide, CTTL can secure you with unbeatable rates, high availability and value-added services.

Experience Counts … Valued Added Travel Management

Possessing a vast group of experienced travel specialists, our travel consultants will respond to your needs with flexible and quality services; and assure your expectation of performance satisfaction. Specific solutions they can offer you include tailor-made itineraries, fare options, visa assistance and related travel information. As your partner in quality travel, our team is dedicated to maximizing your personal and company's travel dollars. CTTL also provides comprehensive account management facility for our esteemed clients.

In today’s fast-moving business world, last-minute bookings and travel arrangement alternations are an everyday occurrence. Our knowledgeable travel consultants are skilled in arranging business trips and emergency travel arrangements to the tightest possible timeframe.

Innovative Technology

CTTL is linking with the latest travel technology provided by five well-known Global Distribution System (GDS).

Streamlining the process of planning, booking and reporting business travel is our top priority. These five CRS systems provide us with the most cost-effective, productive means of managing travel without compromising the comfort, care or security of leisure and corporate travelers. All of our experienced travel consultants have internet access and email to provide the highest level of service.

 

Our Major Partner Airlines

Awards